Advancing Behaviour Analysts
Information & policies

FAQ

I purchased a course, but it isn’t showing in my account. What should I do?

After completing your purchase, it may take a few minutes for your payment and course enrolment to be processed. If your course does not appear immediately, please wait a few minutes and refresh your My Account page.

If the course still does not appear after a short wait, please check that you received your order confirmation email. If you continue to have problems, contact admin@advancingbehaviouranalysts.co.uk and we’ll be happy to help.

I haven’t received my confirmation email. What should I do?

Confirmation, order and course emails can occasionally be filtered into your spam or junk folder. Please check these folders first and add admin@advancingbehaviouranalysts.co.uk to your safe senders or contacts list.

If you still haven’t received the email, contact us at admin@advancingbehaviouranalysts.co.uk and we’ll be happy to help.